Digital Transformation and AI Automation for Federal Agencies
Cloud 33and3 delivers Section 508 compliant websites, AI agents and secure digital outreach that help federal agencies modernize and serve constituents faster. Every engagement is led by our veteran-owned team in Prosper, TX and built to federal accessibility and security standards.
What core competencies does Cloud 33and3 bring to federal agencies?
Cloud 33and3 brings four connected competencies to federal work: Section 508 compliant web design on USWDS, intelligent process automation and conversational AI, digital strategy and public affairs campaigns, and secure multi-channel email and SMS outreach. Each maps to specific NAICS codes so your acquisition team can align the right contract.
Section 508 Compliant Web Design (USWDS)
Accessible websites built on the U.S. Web Design System with semantic structure, keyboard navigation and alt text, so federal digital services work for every constituent and assistive technology.
NAICS 541511Intelligent Process Automation and Conversational AI
AI agents and automation that handle routine inquiries, triage requests and run back-office workflows, freeing staff for higher-value work while improving response speed and consistency.
NAICS 541512, 541511Digital Strategy and Public Affairs Campaigns
Strategy and campaign execution that reach the right audiences across channels, with clear messaging, performance tracking and reporting built around your agency or program objectives.
NAICS 541810, 541613Secure Multi-Channel Email and SMS Outreach
Compliant email and text outreach that deliver time-sensitive notices, reminders and program information to the people who need them, with delivery tracking and audience segmentation.
NAICS 541860What NAICS codes does Cloud 33and3 hold?
Cloud 33and3 holds a Primary NAICS of 541810 with Secondary 541511 and Tertiary 541613, plus support under 541512 and 541860. This covers advertising and public relations, computer systems design, marketing consulting, custom software and direct mail and email outreach, so we fit cleanly onto most digital modernization and communications solicitations.
How does Cloud 33and3 support agency modernization?
Cloud 33and3 supports agency modernization by connecting accessible websites, AI agents and secure automation into one system that reduces manual workload and improves service delivery. We build Section 508 compliant interfaces on USWDS, automate routine inquiries and back-office tasks, and run compliant outreach that reaches constituents on the right channel. As a veteran-owned, Prosper-based team comfortable with federal compliance and acquisition processes, we move quickly and document everything so your program managers and contracting officers stay in control.
What results has Cloud 33and3 delivered?
Cloud 33and3 has delivered measurable outcomes for high-volume service and field service providers using the same accessible web, AI and automation capabilities we bring to federal work. Two representative engagements are summarized below, each with the challenge, solution, key activities, results and GovCon alignment.
Local High-Volume Service Provider
A high call volume operation was sending calls to voicemail after hours, losing qualified inquiries and frustrating customers who expected an immediate answer.
Cloud 33and3 deployed a 24/7 AI voice agent and web chat trained on the organization's services and FAQs, paired with automated text follow-up and direct calendar booking.
- Trained the AI agent on services, hours and common questions
- Connected live booking to the existing calendar
- Added instant text follow-up for every new inquiry
- Stood up call summaries and transcripts for staff handoff
Every call and web inquiry is answered 24/7, response time dropped to seconds and more inquiries convert into booked appointments instead of lost leads.
Demonstrates capacity for high-volume, accessible citizen and constituent engagement with reliable digital service delivery.
High-Volume Field Service Provider
Manual follow-up and inconsistent lead handling were capping closed business, with no reliable pipeline or reminder system in place.
Cloud 33and3 built automated follow-up sequences, appointment reminders, no-show recovery and a CRM pipeline tied directly to booking.
- Instant lead response by text and email in seconds
- Nurture sequences for cold and warm leads
- Automated no-show recovery and rescheduling
- Dashboard reporting on pipeline and close rate
300% growth in closed business within 90 days, driven by faster response, consistent follow-up and a pipeline that no longer depended on memory.
Shows measurable outcomes through process automation directly applicable to agency modernization and workflow efficiency goals.
Why do federal agencies choose Cloud 33and3 for modernization?
Veteran-Owned and Mission-Focused
Cloud 33and3 is veteran-owned and brings military discipline to every federal engagement. We treat your website and automation as one mission-critical system, not a loose collection of tasks, so nothing slips between the layers. From our Prosper HQ we hold ourselves accountable to the standards your program demands.
Rooted in North Texas
We are based in Prosper and serve Frisco, Celina and McKinney, so we understand public-sector and community-facing work at the local level. That grounding shapes how we build accessible, constituent-first digital services, and it means you work with a team that shows up and communicates clearly at every milestone.
Compliant and Transparent
You get clear, upfront scoping with no surprise fees after our strategy call. Whether the work is a Section 508 redesign or a multi-channel outreach rollout, we document requirements, accessibility checks and deliverables so your contracting officer in Prosper or beyond has exactly what they need at every step.
Government contracting FAQs for Cloud 33and3
Is Cloud 33and3 registered in SAM.gov?
Yes. Cloud 33and3 is registered in SAM.gov as a veteran-owned small business. Our registration carries CAGE Code 9ZWR1 and UEI SKJ3YL57NLQ1, so contracting officers can verify and onboard us quickly for federal opportunities and set-aside programs.
What NAICS codes does Cloud 33and3 hold?
Cloud 33and3 operates under Primary NAICS 541810, with Secondary 541511 and Tertiary 541613. We also support work under 541512 and 541860, covering web design, computer systems design, marketing consulting, and advertising services for federal clients.
Does Cloud 33and3 build Section 508 compliant websites?
Yes. Cloud 33and3 builds Section 508 compliant, accessible websites using the U.S. Web Design System (USWDS), with semantic structure, keyboard navigation, and alt text so federal digital services are usable by everyone, including people who rely on assistive technology.
Is Cloud 33and3 a veteran-owned small business?
Yes. Cloud 33and3 is a veteran-owned small business founded by Russell Ware, a U.S. Navy veteran, based in Prosper, Texas. We bring the discipline and accountability of military service to every federal engagement we support.
Related services
Partner with a veteran-owned digital modernization team
Download our capability statement or book a strategy call with Russell to see how Cloud 33and3 can support your agency or program with accessible websites, AI agents and secure automation.